Myrtle Beach, SC, US
3 days ago
Front Desk Clerk
Job Description

Join the best Resort on the Grand Strand Ocean 22 by Hilton Grand Vacations on the boulevard, we have 220 modern spacious units all with Ocean Views. Become part of the 90 + family of team members who take pride in providing extraordinary service all while having fun and loving the numerous benefits HGV has to offer. (Team member travel, benefits on day one, etc.) Retire with us!

Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties!

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top-notch training and benefits.

Here’s why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more!

What will I be doing?

As a Front Desk Clerk at Ocean 22, you would be responsible for executing your position’s responsibilities and driving company success through performing the following duties to the highest standards:

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservation system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

 

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!

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