Overview Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays). Responsibilities + Undertake front desk daily duties. + Keep records of arrivals and departure of residents + Attend to residents needs and concerns in a friendly and cordial manner. + Ensure that residents follow all in-house rules and policies. + Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor’s pass,visitors are to be politely challenged as to the reason for entering the residence. + Assist the Admissions department as needed, as agreed by Director of Operations + Assist with creating photo IDs for all new residents and verify Markle resident IDs. + Monitor security video cameras and reports to administration unusual activities. + Process payments for fees. + Answer calls in a polite, friendly manner and forward calls or take messages as needed. + Accept packages and faxes and sort out daily mail. + Be aware and sensitive to the cultural and social population served. + Contact and inform the maintenance department of the floor number when the fire alarm rings. + Maintain log for borrowed resident keys. + Handling application and other clerical tasks. + Assist with room inspections as needed for current residents and incoming residents. + Monitor RDP database. + Maintain log for keys. + Assist with preparation of welcome packages for all arriving guests as needed. + Supervise security guards. + Monitor use of the fitness center including securing and processing approved “Informed Consent and Waiver of Liability” for residents participating in the fitness activities and program using the fitness room. + Perform other tasks and duties as assigned by the Salvation Army administration. Qualifications + High School Diploma or GED + Ability to communicate effectively in English (written and verbal) + Good Computer Skills (Microsoft Office) Job LocationsUS-NY-New York Job ID 2024-12754 Category Administrative Compensation Salary is $18.00/HR Type Regular Full-Time