**Overview** SOS International LLC (SOSi) is seeking a Front Desk Concierge for our Reston, VA office. The Front Desk Concierge is responsible for providing administrative and operational support to functional leaders, maintaining a professional, secure and welcoming front desk, while playing a crucial role in ensuring the smooth operation of office facilities. This individual will also collaborate with HR to develop support programs for our dedicated employees. **Essential Job Duties** + Expense Report Processing and Purchase Requisitioning: + Produce and review expense reports for Executive Leadership and others as designated ensuring accuracy, adherence to company policies, and required supporting documentation is included. + Communicate with employees to gather any missing information or clarification on expenses. + Liaise with accounting or finance departments to ensure timely reimbursement of employees. + Enter and process electronic purchase requisitions, ensuring all necessary approvals are obtained. + Track the status of purchase requisitions and follow up on outstanding approvals. + Front Desk Duties: + Greet visitors and clients with in a friendly and professional demeanor. + Answer inquiries, provide information, and direct individuals to the appropriate personnel. + Maintain a neat and organized front desk area, creating a positive first impression. + Ensure that visitor sign-in procedures are followed for security and tracking purposes. + Phone Calls and Mail Management: + Handle incoming phone calls promptly, professionally, and redirect them to the appropriate parties. + Take messages accurately and deliver them promptly to the intended recipients. + Manage and distribute daily mail and deliveries efficiently, ensuring timely delivery to recipients. + Maintain records of incoming and outgoing mail and packages. + Facilities Ticket Requests: + Monitor the facilities ticket request system regularly. + Address and resolve facility-related requests promptly or escalate them to the appropriate teams. + Communicate with employees regarding the status of their facility requests. + Office Care: + Regularly inspect and tidy up the reception area, conference rooms and common areas, including seating areas and reading materials. + Ensure that corporate branding materials and displays are well presented. + Maintain an inventory of office supplies for the front desk area. + Data Analysis and Documentation Support: + Conduct research and gather relevant data for reports and special projects. + Analyze data to identify trends, patterns, and insights. + Create comprehensive and visually appealing reports using appropriate tools. + Assist in the organization and storage of company records, both physical and electronic. + Compile data from time and expense reports for financial and project tracking purposes. + Track progress on departmental goals and objectives. + Workplace Operations Improvement: + Identify opportunities to enhance workplace operations, efficiency, and communication. + Research and evaluate tools, technologies, and services that could improve office productivity. + Assist in the implementation and rollout of new workplace initiatives. + Executive Support: + Provide administrative support to Company executives, including scheduling meetings and managing calendars. + Assist with travel arrangements, expense reporting, and other executive-related tasks. + Handle confidential and sensitive information with the utmost discretion. + Order catering for meetings. + Support Program Development: + Collaborate with HR to design and implement support programs for employees. + Conduct surveys and gather feedback from employees to identify areas for improvement. + Assist in the planning and execution of employee engagement events and activities. **Minimum Requirements** + 2 years of successful experience providing administrative and/or operational support similar in a Government Contracting environment. + Bachelor’s Degree from an accredited U.S. college or university in a liberal arts or business-related field preferred or an additional 5 years corporate experience. + Excellent Microsoft Office skills, including Word, Excel, PowerPoint, Project, Outlook and Teams. + Demonstrated ability to learn and master other specialized software applications. + Excellent organizational and multitasking abilities with acute attention to detail. + Strong interpersonal skills and the ability to communicate effectively with individuals at all levels. + Excellently demonstrated writing and speaking skills. + Excellent demonstration of organizational, project management and problem-solving skills. + Excellent interpersonal skills. + Demonstrated ability to exercise discretion in the handling of sensitive business and personal matters. + Demonstrated ability to work independently and as part of a team. + Flexibility to work non-standard hours to meet the demands of executives or senior leadership. **Preferred Qualifications** + Fluency in a foreign language is desirable, but not required. + Ability to obtain and maintain a U.S. government security clearance. + Costpoint experience preferred. **Work Environment** + Normal office working conditions. + Around-the-clock availability and non-traditional work hours including nights, weekends and holidays, as needed. + Occasional physical exertion, including lifting and/or moving objects or packages weighing up to 25 lbs. **Working at SOSi** All interested individuals will receive consideration and will not be discriminated against for any reason.