Barcelona, ES
8 hours ago
Front Desk Host/Receptionist (OVERNIGHT)

We believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each and every guest.Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, running system reports and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate.

This is an Overnight Role - Evenings may be required as well

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

The position responsibilities include:

Offering warm and sincere welcome/farewell for all guests and assisting them with general resort information.Registering guests upon arrival in accordance with Hyatt´s Standards.Promoting and selling special hotel programs and upgrades when appropriate.Accepting payment for guests’ reservations at time of registration and check out, following all appropriate related procedures and standards.Going above and beyond to exceed guest expectations to create a memorable guest experience.Maintaining accurate records of room availability.Maintaining discretion and security for the Resort and our guests.

We believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each and every guest.Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, running system reports and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate.

This is an Overnight Role - Evenings may be required as well

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

The position responsibilities include:

Offering warm and sincere welcome/farewell for all guests and assisting them with general resort information.Registering guests upon arrival in accordance with Hyatt´s Standards.Promoting and selling special hotel programs and upgrades when appropriate.Accepting payment for guests’ reservations at time of registration and check out, following all appropriate related procedures and standards.Going above and beyond to exceed guest expectations to create a memorable guest experience.Maintaining accurate records of room availability.Maintaining discretion and security for the Resort and our guests.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment.Refined verbal and written communication skills.Ability to stand for long periods of time.English Spanish proficiency.Prior experience in hotel/hospitality environment is highly appreciated.Opera usage is a plus.

What You Will Love About Us:

12 complimentary nights per year at Hyatt hotels worldwide.Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one.50% discount when dining as a guest at selected Hyatt hotels.Employee cafeteria.Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth.Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide.

At Hyatt, "We care for people so they can be their best." This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means you will be part of the growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognized as a Great Place to Work company. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making the journey more human. Connected. Sustainable. Here, everyone's role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment.Refined verbal and written communication skills.Ability to stand for long periods of time.English Spanish proficiency.Prior experience in hotel/hospitality environment is highly appreciated.Opera usage is a plus.

What You Will Love About Us:

12 complimentary nights per year at Hyatt hotels worldwide.Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one.50% discount when dining as a guest at selected Hyatt hotels.Employee cafeteria.Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth.Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide.

At Hyatt, "We care for people so they can be their best." This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means you will be part of the growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognized as a Great Place to Work company. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making the journey more human. Connected. Sustainable. Here, everyone's role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care.

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