Join the Seven Feathers family!
About Seven Feathers Casino Resort:
Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It’s a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It’s a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.
Why Work at Seven Feathers:
At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:
Comprehensive medical, dental, vision, and Rx coverage.Paid Time OffEmployer-paid life and disability plans401k with up to 3.5% employer matchThe Front Desk Porter is responsible for providing exceptional guest service to all resort guests. Handles registration, assigning rooms, check out, and close of day functions including posting room and tax charges reconciling and running required reports. Duties include, but are not limited to:
Is familiar with and can perform all the duties and responsibilities of the reservation agent and front office receptionist.Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.Is familiar with safety and emergency procedures and knows to act upon them.Is familiar with the Players Club and encourages all guests to utilize this service.Is familiar with and follows proper procedure for noise/disturbance complaints.Post room charges and taxes to guest accounts.Process guest charge slips credit cards and all other charges and credits to guest accounts.Verifies all account postings and balances.Verifies all receptionist work is correct and balanced.Assists with guest luggageProcesses no shows.Performs multiple safety and quiet time walksSorts and Delivers Check out FoliosRemains current on all promotions and special events within the hotel and resort.Ends each shift by passing down pertinent information to oncoming shift lead or auditor. Requirements High School Diploma or GED Certificate required.Must have experience as a Front Desk Reception and/or Night Auditor in the Hospitality Industry required.Experience with Micros, Patron, and Opera preferred.Must be able to work the late (graveyard) shift.Intermediate computer skills in Microsoft Word, Excel and Outlook.Able to read and comprehend written instructions.Able to obtain an Oregon food handlers card or have a current one.Strong clerical and administrative experience.Ability to handle multiple priorities and tasks at once.21 years of age or older.Excellent organizational, verbal, interpersonal, and customer relations skills.Must be able to obtain a Class III Gaming License.