Front Desk Receptionist
Access Dubuque
Front Desk Receptionist
**O’Connor & Thomas PC**
1 Positions
ID: 65586
Posted On 04/11/2025
**Job Overview**
**Job description**
Job Summary:
O’Connor & Thomas, P.C. is seeking a personable and highly organized **Front Desk Receptionist** to be the first point of contact for our firm. The ideal candidate will provide excellent customer service while managing front office responsibilities including phone coverage, client interaction, and general administrative support.
**Key Responsibilities:**
+ Greet and welcome clients and visitors in a professional and friendly manner
+ Answer, screen, and direct incoming calls using a multi-line phone system
+ Maintain a clean and organized reception area and conference rooms
+ Provide basic and accurate information in person, over the phone, or via email
+ Receive, sort, and distribute incoming mail and deliveries
+ Monitor office security and control access at the reception desk
+ Maintain and manage legal library subscriptions and related materials
+ Perform clerical tasks such as filing, copying, and data entry as needed
**Qualifications:**
+ Previous experience as a Receptionist, Front Office Representative, or similar role
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
+ Experience operating office equipment (fax machines, printers, etc.)
+ Strong written and verbal communication skills
+ Excellent organizational and time-management abilities
+ Friendly and professional demeanor with strong customer service skills
+ Ability to multitask and remain calm under pressure
+ Proactive and resourceful when addressing challenges
**Preferred but Not Required:**
+ Strong phone etiquette
+ Clerical experience including data entry and file maintenance
+ Prior customer service or administrative support experience
Primary Contact
1723731501522
Valerie Parr
,
Phone
Phone
Phone
Fax
vparr@octhomaslaw.com
Email
False
False
True
**Job Details**
Categories
Clerical/Office Administration
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Company ID
1182
Job REQ #
\# Positions
1
Start Date
20250411
End Date
20250428
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O’Connor & Thomas PC
**About the Company**
O'Connor & Thomas Law Firm is a general practice law firm in business for over 180 years. The firm is located in the Tri-State Area of Iowa, Wisconsin and Illinois along the beautiful Mississippi River. O'Connor & Thomas continues to take care of its clients by providing legal work to solve their problems. Employees of every level serve the community by volunteering in organizations or serving on boards.
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