Blossom Hotel Houston is looking for people that enjoy engaging with people and passionate about delivering great guest service. If you have previous Front Desk Supervisor experience and interested in an opportunity to create memorable experiences for our guests, submit your resume today!

 

Required Skills & Abilities:

At least one (1) year previous hotel front desk supervisor experience required. Flexible to work AM and PM shifts, mid-shifts, holidays, weekends and overnight shifts as needed Must have the ability to communicate in English, both verbal and written High comfortability in working with computers Must be able to stand/walk for at least eight (8) hours Basic mathematical skills for cash handling purposes

 

Job Description:

Assist with training, provide open communication to management team regarding performance and discipline. Provide constructive feedback to staff to ensure performance expectations are met. Supervise the daily operations of the Front Desk and ensure policies, procedures, and Hilton Brand practices are consistently practiced, and optimal service and hospitality is provided to all external and internal guests. Resolve guest questions and complaints by conducting thorough research of the situation and determining the most effective solution. Welcome guests, complete check-in process and explain hotel amenities/offers. Promote hotel services and facilities for revenue opportunities

 

Benefits:

Medical, dental and vision insurance  Matching 401k Free life insurance  Paid time off  Holiday pay Hotel discount program and more!