Front of House Manager
Boston Pizza
Welcome page Returning Candidate? Log back in! Front of House Manager Job Locations CA-PE-Charlottetown ID 2025-16257 Category Management Position Type Regular Full-Time Overview Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities Why Is BP A Great Place To Work?What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balanceCome for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head officeBuild relationships and give back to your local communityBoston Pizza Scholarship Program *Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiativesA respectful culture and work environment where your feedback mattersFantastic reward and recognition programsWhat does a successful Front of House Manager look like?Leads by example and works "Shoulder to Shoulder" with team members and coaches in the momentDriven by professional development opportunities, and is consistently seeking new learning and skill-building moments Achieves goals through strong organizational skills and effective time managementBuilds relationships by finding common ground and working cohesively with all team membersCommitted to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progressMaintains a positive composure and thrives in a fast-paced environment Qualifications Experience:Proven experience as a restaurant manager in a similar role is customer service/ hospitality industryExperience in supervising and training staff, ensuring high-quality customer serviceLeadership Skills:Demonstrates leadership and team management abilities.Ability to motivate, coach, and develop team membersSkills:Excellent communication and interpersonal skillsStrong organizational and multitasking skillsAbility to handle high-pressure situations with professionalism Availability:Must be able to work morning, evening, and weekends as requiredCertifications:Must hold or be wiling to receive a valid Responsible Beverage Certification
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