Schwan’s Company, a U.S. affiliate of the global lifestyle brand CJ CheilJedang Corporation, is a leader in manufacturing and marketing quality foods enjoyed nationwide. We have beloved brands like Red Baron®, Tony’s®, Big Daddy’s®, Villa Prima™ and Freschetta® pizzas; bibigo®, Pagoda® Asian-style snacks and we can’t forget Mrs. Smith’s® and Edwards® pies! We bring families and communities together through great food. Join our team and see the opportunities are real, and the sky is the limit; this isn’t just a job, it’s a seat at the table!
We are hiring a Front of House Manager to work at Schwan's Company-owned, Edwards Dessert Kitchen in Minneapolis! In this role, you will be responsible for bringing the vision of Edward’s Dessert Kitchen to life daily through exceptional customer service and product quality. This individual will play a pivotal role in the success and operations of Edward’s Dessert Kitchen and will lead front of house customer service activities, collaboration with company stakeholders and the Edward’s brand team.
Responsibilities:
Oversee staff during service hours to maintain a safe environment and exceptional customer service. Assist in hiring, training, and managing the front-of-house team to uphold Edward’s Dessert Kitchen’s vision.Step in as needed to assist guests, clear tables, operate the cash register, or package desserts. Help with deliveries, distributor pickups, and off-site events while maintaining strong product knowledge and passion for food.Work closely with the General Manager, head chef, sous chef, and corporate team to maintain high product quality, sanitation, inventory accuracy, and target food and labor costs.Assist in costing and standardizing FOH recipes, including cocktails, coffee syrups, and espresso drinks. Collaborate on seasonal menu items, manage weekly inventory, place coffee and liquor orders, and ensure accurate monthly inventory reporting.Become an expert on the POS system to manage menu functions, troubleshoot issues, and facilitate customer service. Oversee equipment use, daily cleaning, deep cleaning, and ordering of supplies to maintain a safe and sanitary environment. Ensure staff completes all required food safety and alcohol safety certifications.Ensure adherence to all city, county, and state regulations. Manage difficult customer situations professionally, solicit feedback to improve service, and foster a welcoming environment for both guests and staff.Qualifications:
High school diploma or equivalent (bachelor's degree preferred)3-5 years related experienceStrong communication, interpersonal, and restaurant service skills.Knowledge of culinary preparation methods and foodservice equipment operation.Proficiency in Microsoft Suite and solid mathematical skills, including algebra and percentages.Ability to create and manage complex worksheets for operational needs.Physically capable of standing for long periods, lifting up to 50 lbs, and performing various movements; reasonable accommodations available.Compensation and Benefits:
The base salary range for this position is $50,000 to $60,000 annually with eligibility for a 5% annual incentive bonus that is based on organizational performance. The pay range represents the numerous factors considered in the hiring decisions including, but not limited to education, skills, work experience, certifications, geography etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.
Beyond base salary, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, and wellbeing support programs.
The employing subsidiaries of Schwan's Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin, or other protected class.
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