Front Office Company : Safran Seats Job field : Customer services and support Location : Duba- , United Arab Emirates Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : First experience Professional status : Administrative staff Spoken language(s) : English Bilingual \# 2025-150722 Apply with one click Any questions ? **Job Description** As part of the Spare Sales Administration team, you will be working to provide high levels of customer service and support to ensure customer satisfaction at all times. Your objectives and missions: • Be primarily responsible for the administrative management of orders with the aim of contributing to economic performance and customer satisfaction • Serve as the interface between the customer, the Sales Department, the Program, Customer Support, Production/MRO, Supply Chain, and Finance • Participate in the implementation of contractual objectives and manage order processing until invoicing. • Contribute to customer satisfaction by ensuring regular and proactive communication **Job Requirements** a) Knowledge and Skills • Technical aptitude • Computer skills including Windows, Outlook, Word and Excel. ERP knowledge would be a plus • Accurate data entry • Ability to work with people in a team environment. • Ability to manage multiple tasks b) Competencies • Decision Making • Problem Solving • Communication • Integrity • Adaptability • Teamwork • Work Standards c) Education and/or Experience • Requires a high school diploma or equivalent and 2 years of experience in the field or in a related area. • Previous customer service and or industry experience preferred d) Communication Skills • Excellent oral and written communication skills essential for interaction with customers as well as excellent phone etiquette e) Physical Demands • Ability to travel as needed. **Locate your future workplace** Duba- Airport Duba- United Arab Emirates 92,000 employees worldwide 27 Number of countries where Safran is located 35 business area families + Maps are available under theOpen Database Licence (https://opendatacommons.org/licenses/odbl/) . + © OpenStreetMap (https://www.openstreetmap.org/copyright) contributors. + © Safran Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.