**Additional Information** **Job Number** 25017997 **Job Category** Rooms & Guest Services Operations **Location** The Westin Dragonara Resort Malta, Dragonara Road, St. Julian's, Malta, Malta, STJ 3143VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Dragonara%20Resort%20Malta%2C%20Dragonara%20Road%2C%20St.%20Julian%27s%2C%20Malta%2C%20Malta%2C%20STJ%203143) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** The successful candidate will focus on providing excellent service and on creating memorable experiences by making emotional connections with the resort’s guests. In this position, the agent will have a direct impact on the overall guest experience and will be responsible for ensuring maximum satisfaction from the moment guests arrive at the hotel and during the check-in experience until the moment they check out. **Requirements for this role:** + Having sound communication skills + Fluency in English and in other European languages + Having a friendly and welcoming attitude + Previous work experience in a similar role + A Diploma in Hospitality / Accommodation Operations or equivalent will be considered an asset + Availability to work different shifts including on weekends and public holidays Interested candidates may reach out to hr.dragonara@westin.com for any support with the application process. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.