Our Vision is to be the best choice for healthcare in our community

This is a Full Time opening for a Medical Receptionist within our Radiology office in Wesley Chapel. This role provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor. 

We offer a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

Gives you an employer that you will have pride in working for Provides excellent training programs and opportunities for growth Offers Medical Benefits including: Employer Contributions to HSA high deductible plan Discounts at our medical facilities Cigna Open Access OAPIN & OAP plans Supports Incentive based Wellness Programs Offers company sponsored Life Insurance with buy-up provisions Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options Supports Paid Time Off and Holidays Gives generous 401K plan with annual 3% Employer contribution after one year of employment Values and appreciates its employees Boasts a reputation for superior health care and quality service

Keys to Success in this Role:

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining 
required pre-certification and authorization for office visit(s) when required. 
• Obtains accurate and complete patient demographic and insurance information. 
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. 
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. 
• Interacts with patients and families in a professional manner. 
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state 
and local standards.
• Maintains compliance with all Orlando Health policies and procedures

Job Qualifications:

High School Diploma or GED equivalent Strong customer service orientation Excellent telephone etiquette Strong team player Strong multi-tasking skills Basic computer proficiency 1 year Medical Office experience

Physical and Mental Demands:

Normal physical ability; able to sit for long periods Normal concentration and normal complexity of decision making High level verbal and written communication skills Above average ability to manage multiple tasks simultaneously Above average organizational skills

Occupational Exposure:

Low risk exposure to bloodborne pathogens and chemical hazards

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights.