Front Office Associate
Rosewood Hotels and Resorts
Job Description The Front Office Associate ensures quality service to the guests throughout their entire stay. He/she is responsible in performing check-in/ check-out process, assigning rooms, handling reservations, and collaborating with hotel staff. A good candidate should highlight attention to details, communication abilities, basic computer skills and a courteous attitude.
The ideal candidate should have actual experience and thorough knowledge in front office operations. He/she should have a pleasing personality and excellent written and verbal communication skills.
The Front Office Associate should have a thorough knowledge in using OPERA System. He/she also oversees all cash register sales and should thoroughly understand and adhere to cashiering tasks like bill/invoice settlement, posting charges to the guest, Foreign currency exchange etc. He/she must be sales-minded and presents options as well as alternatives to guests and offers assistance in making choices.
Other standard responsibilitiesComply with the company policiesWork within all pre-set budgetary limitsDrive and contribute to the overall efficiency of the departmentMotivate and develop team membersMaintain the confidentiality and privacy of any confidential documents, matters, and techniquesShould model the Company’s culture at all times.Take on other tasks as may be necessary or required
The ideal candidate should have actual experience and thorough knowledge in front office operations. He/she should have a pleasing personality and excellent written and verbal communication skills.
The Front Office Associate should have a thorough knowledge in using OPERA System. He/she also oversees all cash register sales and should thoroughly understand and adhere to cashiering tasks like bill/invoice settlement, posting charges to the guest, Foreign currency exchange etc. He/she must be sales-minded and presents options as well as alternatives to guests and offers assistance in making choices.
Other standard responsibilitiesComply with the company policiesWork within all pre-set budgetary limitsDrive and contribute to the overall efficiency of the departmentMotivate and develop team membersMaintain the confidentiality and privacy of any confidential documents, matters, and techniquesShould model the Company’s culture at all times.Take on other tasks as may be necessary or required
Confirm your E-mail: Send Email
All Jobs from Rosewood Hotels and Resorts