**Description:** Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt Centric Ginza Tokyo as a host of Front Office. **Qualifications:** - A minimum of a Diploma in Hospitality, Tourism Management or a relevant field. - Good working knowledge or OPERA software will be considered an asset. - A true desire to satisfy the needs of others in a fast paced environment. - Refined verbal and written communication skills. - Ability to work a flexible schedule, weekends, holidays, overnight shifts. - Excellent problem solving skills. **Primary Location:** JP-Kanto-Tokyo **Organization:** Hyatt Centric Ginza **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** TOK001093 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.