Hotel: 

Tucson Marriott University Park

880 E 2nd StreetTucson, AZ 85719

Front Office Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, service-driven environment? We’re looking for a Front Office Manager who’s ready to lead with purpose, elevate service standards, and ensure every guest feels right at home from the moment they arrive.

Nestled in the heart of vibrant Tucson—where desert beauty meets a thriving arts and culinary scene—our hotel offers more than just a place to stay. From the bustling energy of Main Gate Square to our 24,000 square feet of event space, Tucson Marriott University Park is where hospitality and culture come together.If you’re ready to bring your leadership skills and guest service expertise to a team that values excellence, apply today and help us create extraordinary experiences in the heart of the Southwest.

Starting Compensation: $55,000

ResponsibilitiesManage direct reports, ensuring understanding of employment practices, recommending employment decisions, supporting performance management, and implementing discipline.Ensure Associates meet guest needs, respond to concerns, and escalate issues as appropriate.Create a best-in-class guest experience by engaging with guests, providing courteous service, anticipating needs, increasing loyalty, and maintaining relationships.Coordinate with other departments to ensure efficient and timely service.Manage labor costs, control expenses for supplies and equipment, and determine revenue-driving initiatives to meet financial goals.Perform or assist with cleaning duties to achieve Cleanliness Assured Standards.Evaluate and recommend revenue-driving initiatives and monitor performance.Recommend and implement approved changes to improve service and operational efficiency.Serve as Manager on Duty as needed.Perform any other duties necessary to fulfill the primary purpose of the position.

Required Experience:Minimum 2 years of hospitality front desk experienceMinimum 2 years of supervisory experienceRequired Technology:Basic computer knowledge, including Microsoft Word, Excel, PowerPoint, Outlook, and TeamsPhysical Requirements:Able to lift 50 lbs occasionallyAble to lift 10 lbs regularlyAble to stand or walk for the duration of the scheduled shiftOther Requirements:Able to work a flexible schedule, including evenings, nights, weekends, holidays, and special events

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy