Hourly Rate: $18.95 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Front Desk** **Ops** **Supervisor** at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. **Where great benefits lead to a** **life fulfilled** **.** + Competitive Pay + Medical/Dental/Vision/401K opportunities + Travel discounts + Credit Union Membership + Tuition Reimbursement + Professional Counseling & Family Support + Growth and Development Opportunities + *Benefit Eligibility will vary by position **S** **ite Specific Perks** + Complimentary work shoes  + Monthly lunch celebration for birthdays and awards  + Company branded shirts, coats, hats and sunscreen for outdoor associates  + Monthly cell phone discounts  + Fitness center discounts  + Meal subscription plan discounts  **As a Front Desk** **Ops** **Supervisor, a typical day** **will include:** + Processes all guest check-ins, verifies guest identity, and form of payment, assigns rooms, and activates/issues room keys. + Accommodates guest requests, contacting appropriate staff if necessary. + Follows up to ensure requests have been met. + Compiles and reviews daily reports/logs/contingency lists. + Answers, records, and processes all guest calls, requests, questions, or concerns. + Secures valid forms of payment (e.g., credit card, cash) before issuing room keys. + Completes supervisor check list, trains and coaches associates, and resolves guest issues. + Ensures tasks/duties assigned by management are completed in a timely manner. **Guest Experience and Company Standards** + Welcome and greet guests and anticipate and address their needs. + Interact with colleagues and guests professionally and promptly. + Contribute to team goals. + Always follow company policies and safety procedures. **To Become a** **Front Desk** **Ops** **Supervisor** **at MVW:** + Available to work various shifts, holidays, and both weekend days. + Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. + Lift/Carry/Push/Pull Items that Weigh up to25lbs without assistance. + Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture