HOUSTON, TX, 77007, USA
2 days ago
Front Office Overnight Supervisor
**Description:** Join us for this incredible opportunity to be part of our Operations Teams team as a Night Audit Front Office Supervisor at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021! The Overnight Front Office Supervisor is the Manager on Duty at the Front Office. In addition to night audit reporting duties, this person is also there to assist guests and provide excellent customer service. Responsibilities include managing guest reservations, running nightly reports, luggage assistance, fulfilling guest requests, partnering with Security to ensure guest safety, and any other guest needs that arise. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We are committed to helping colleagues learn and grow in their careers. Our leaders provide on the job training and help colleagues develop skills that are key for personal and professional success. **Hyatt has a very competitive benefit package for colleagues, which may include:** + Complimentary hotel room nights at Hyatt hotels world-wide + Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide + Bereavement and jury duty pay + Vacation, sick, and new child leave + Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, + Retirement Savings Plan option (401K) with employer match + Employee Stock Purchase Plan + Complimentary employee meals + Direct deposit + Competitive wages Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity **Qualifications:** · A true desire to satisfy the needs of others in a fast-paced environment · Refined verbal and written communication skills · Minimum of one-year previous front office supervisory experience preferred · Refined verbal and written communication skills · Ability to work a flexible schedule including Weekends, Holidays and occasional Overnight Shifts · Must be proficient in general computer knowledge, Opera PMS knowledge is a plus. · Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader · High energy, effective communicator · Ability to stand and walk for long periods of time **Primary Location:** US-TX-Houston **Organization:** Hyatt Regency Houston Downtown **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Front Office **Req ID:** HOU002942 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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