With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job DescriptionJob Summary:\n
We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls and front-desk activity. The ideal candidate will be organized, courteous, and thrive in a fast-paced environment.\n\nKey Responsibilities:\n\n\nGreet visitors and clients warmly and professionally upon arrival\n\n\nManage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquette\n\n\nProvide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phone\n\n\nMaintain the reception area to ensure it is clean, welcoming, and organized\n\n\nSchedule and confirm appointments and meetings as needed\n\n\nHandle general administrative tasks such as data entry, scanning, photocopying, and basic filing\n\n\nSupport and assist the Customer Service team\n\n\nAssist with office coordination tasks to ensure smooth front office operations\n\n\nSupport internal team members with administrative or clerical tasks as requested\n\n\n RequirementsRequirements:\n\n\nProven experience in a receptionist, front desk, or customer service role\n\n\nComfortable managing a high volume of phone traffic in a professional manner\n\n\nStrong interpersonal and communication skills, both verbal and written\n\n\nProficiency with office equipment and basic software (e.g., Microsoft Office Suite, phone systems)\n\n\nExcellent organizational skills and attention to detail\n\n\nDependable, punctual, and able to handle tasks independently\n\n\n

\n

Education and Experience:

\n\nHigh School Diploma or GED Required \nAt least one year of directly related or closely related experience \n\n

\n

Working Conditions:

\n\nTypical office environment\nFrequent social interaction\n
\n

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.