**Additional Information** **Job Number** 25003136 **Job Category** Rooms & Guest Services Operations **Location** The Westin Dragonara Resort Malta, Dragonara Road, St. Julian's, Malta, Malta, STJ 3143VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Dragonara%20Resort%20Malta%2C%20Dragonara%20Road%2C%20St.%20Julian%27s%2C%20Malta%2C%20Malta%2C%20STJ%203143) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** In this role, the Front Office Shift Leader will support the Front Office Manager and Assistant Front Office Manager with the smooth running of the Front Office shifts. The selected candidate will provide outstanding guest service in order to create memorable experiences and by making emotional connections with the resort’s guests. The selected candidate will also be responsible for supporting the Front Office associates with their duties including welcoming guests to the resort, check-ins and check-out duties, handling guest inquires, resolving and following-up on any guest issues. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.