QUALIFICATIONS:

Candidate must possess a Bachelor's degree in any Hospitality or Management course At least 6 months to 1 year experience or equivalent Has excellent communication skills Must be able to lead and supervise Has high attention to detail Must be service oriented Willing to work all shifts and holidays

 

DUTIES AND RESPONSIBILITIES:

Supervise and monitor activities of all front desk staff and concierge Provide front desk staff with necessary training and support as directed by the management Handles guest complain and request