Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description
Assist in leading the Front Office Team to deliver an incomparable service experienceHandle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shiftProvide a structured and consistent onboarding and training experience for Front Office team membersEnsure the Front Office team provides prompt and efficient serviceBuild strong relationships and liaise with all other departments (housekeeping, reservations etc.)Other duties as assigned
Qualifications
Similar experience in an international 5-star hotelPrevious Opera experience is an assetFluency in English & TurkishFluency in Arabic is an assetMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.