The Hilton Birmingham Metropole is now recruiting for a Front of House Supervisor to join the front of house team\. With 790 guestrooms and an impressive collection of event and conference spaces, this is a busy property where Guest Satisfaction is key\. Experience working in a bust hotel front office would be an advantage when applying for this role\. **WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S \#1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE \-** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal\. “To share the light and warmth of hospitality”\. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow\. **A WORLD OF REWARDS** + **Hourly rate:** £12\.30/ hour increasing to £12\.77/ hour in April 2025 + **Discounted membershi** p to the on\-site LivingWell Health Club + **Free, healthy** **and high quality** **meals** when on duty + **Free car park** + **Grow your Career** + **Personal Development** programmes designed to support you at every step of your career + **A chance to make a difference** through our Corporate Responsibility programmes – Find out what and how we are doing \( https://cr\.hilton\.com \) + **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages \(subject to individual outlets\) + **Team Member Referral Program** + **Discounted dental and health cover** + **High street discounts:** with Perks at Work + **Subsidised Taxi** between 12am and 7am + **Holiday:** 28 daysincluding bank holidays \(increasing yearly to up to 33 days\) + **Guest Experience Day:** 1 night stay with breakfast and dinner + **Modern and inclusive** Team Member’s areas **You will** join the Front Office team, working in the Reception area of the hotel\. **You enjoy** supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues\. **Are you** an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you\! **EVERY JOB MAKES THE STAY\.** At Hilton, It Matters Where You Stay, but The Stay is only one side of the story\. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical\. That’s why at Hilton, Every Job Makes the Stay\. **Find out more about all our brands and hotels \-** **Hilton Brands | Global Hospitality Company** **Job:** _Food and Beverage_ **Title:** _Front Office Supervisor_ **Location:** _null_ **Requisition ID:** _HOT0BFQO_ **EOE/AA/Disabled/Veterans**