**Description:** Under the general guidance and direction of the Front Office Manager, or appointed delegate, and within the limits of established Andaz Tokyo policies, procedures and departmental standards manual, is responsible for participating in l activities of the front office, including door duty, luggage handling and cashiering, and for supervising and co-ordinating all activities pertaining to the Front Office operation. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must. In addition, Japanese Language skills are a must. **Primary Location:** JP-Kanto-Tokyo **Organization:** Andaz Tokyo **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** TOK000719 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.