SUMMARY
The Frozen Food Manager supervises department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Frozen Food Manager responsibilities cover the overall operation and success of the Frozen Food department while working in a safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensures absolute customer satisfactionAdds new items to department as requestedOrganizes and effectively supervises daily/weekly work plan based on budgeted sales and profitAggressively pursues sales by planning and effectively executes merchandising and daily operational plansQuality assurance checks of departmentProper handling and rotation of productResponsible for budgeted sales, gross profit, labor and CTO.Trains and develops teamPromotes and supports established programsDay to day operational procedures to ensure stock level, inventory, and cleanlinessCommunicates with and receives product from approved vendorsPromotes salesWork within company programs, policies and proceduresFollows all safety policies and procedures; is a safety role modelOther duties as assignedKEY ATTRIBUTES
Customer service skillsLeadership skillsOrganizedHigh Energy LevelThe ability to prioritize and multi taskDetail OrientedAbility to work in a fast paced environmentProblem solving skillsHigh Energy LevelAdaptabilitySUPERVISORY RESPONSIBILITIES
Directly supervises 1-2 AssociatesCarries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.Addressing complaints and resolving problems.EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)One to three months related experience and/or trainingEquivalent combination of education and experience.LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of manager, customers, and associatesMATHEMATICAL SKILLS
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.CERTIFICATES, LICENSES, REGISTRATIONS
Forklift/Power Industrial Truck Training provided at store levelRECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelSafety CutterForkliftPower JackComputerUniform per store policyPHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 30 poundsFrequently (Between 1/3 to 2/3 of the time)
SitClimb or balanceStoopKneelCrouchCrawlLift and/or move up to 50 poundsOccasionally (Less than 1/3 of the time)
Overhead liftingTaste or SmellLift and/or move up to 100 poundsVision
CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perceptionWORK ENVIRONMENT
Regularly
Extreme ColdOccasionally
Chemicals while cleaningNOISE LEVEL
RegularlyModeratePAY RANGE (depends on industry experience)
$17 up to $22/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location