Industry/Sector

Banking and Capital Markets

Specialism

Operations

Management Level

Director

Job Description & Summary

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Support team to disrupt, improve and evolve ways of working when necessary.Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.Identify gaps in the market and spot opportunities to create value propositions.Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.Create an environment where people and technology thrive together to accomplish more than they could apart.I promote and encourage others to value difference when working in diverse teams.Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.Influence and facilitate the creation of long-term relationships which add value to the firm.Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
15 year(s)

Preferred Qualifications:

Degree Preferred:
Master of Business Administration

Preferred Fields of Study:
Business Administration/Management, Finance, Operations Management/Research, Accounting, Engineering, Computer and Information Science

Additional Educational Preferences:

Degrees in Science or Engineering may be considered

Certification(s) Preferred:

CFA, CPP

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities to analyze and advise clients on complex strategic and operational matters pertaining to: 

Sales and trading; Investment banking; and, Wholesale/commercial banking.  

Demonstrates thought-leader level abilities with and/or a proven record of success with direct experience leading transformational programs, including regulatory-oriented programs across these organizations across the front, middle, and back-office functions. 

Demonstrates thought-leader level abilities as a team leader managing teams of various sizes in both an in-person and remote operating model in the capital markets space demonstrating proficiency in one or more of the following focus areas: 

Risk; Operations; and, Technology. 

Demonstrates thought-leader level abilities with and/or a proven record of success directing efforts: 

Building and leading high-performing teams, including developing talent, building a culture of inclusion and mentorship; Developing impactful and sustained professional relationships with clients leading to future business opportunities; Leading business development initiatives; Developing marketing collateral; Drafting proposals; Attending conferences and other industry networking events; Contributing to thought leadership and other Firm-issued publications; Managing resource requirements, project workflow and budgets; Communicating complex material effectively in written and oral formats to various audiences; Conducting and directing quantitative and qualitative analyses of large and complex data; and, Demonstrating familiarity with applications used throughout the trade lifecycle for booking, risk management, position tracking, clearing, and settlement. 

Travel Requirements

Up to 80%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

The salary range for this position is: $148,000 - $317,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance