Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm. Overview We are looking for a highly motivated, customer focused FSA/Busser to join our team! The FSA/Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a FSA/ Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude. Typical shift - 6:15am-11:30am or 6:15am-3pm(Ish). Must be available on weekends and Mondays and Tuesdays. Cross-training opportunities available once job probatory period has been completed and if interested to cross- train. Scheduled subject to change based on business levels and needs. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! ESSENTIAL FUNCTIONS: Clear tables when vacated by guests. Remove used cutlery, glassware, etc. and bring to kitchen area. Replace soiled linen, clean floor area; re-set table to company standards. Provide menus, water, and coffee refills as required. Be aware of customer needs; notify wait staff of any problems or delays. Keep kitchen work areas clean. Assist in maintaining cleanliness of dining area and entry as required. Present a well-groomed, professional appearance, including adhering to uniform regulations; practice good personal hygiene at all times. Hair must be restrained at all times in order to prevent contamination of food. Attend meetings as scheduled for training and informational purposes. Extend hospitality and courtesy to guests and other employees. Qualifications Someone with an engaging and welcoming personality Someone with knowledge of wine, beer, cocktails, and spirits Someone who can work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Someone who can regularly lift and carry 25 lbs.