What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

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Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

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DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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Start YOUR career with DHL today…

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Salary Range: $90,600 - $120,900

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We currently have a career opportunity for a Field Service Operations Supervisor. As the Field Service Operations Supervisor, you will provide operational management and support at various service center locations to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. In addition, you will ensure compliance with safety, security, regulatory, and DHL’s policies.

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Key Responsibilities:

\n\nResponsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services\nEnsures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations\nEnsures safe, efficient and timely handling and transportation of all customer materials\nWorks with sales management to promote DHL sales growth by advising on customer activities and achieving specific customer call targets\nWhen required ensures compliance with import/export regulations, duties, and tariffs in some markets\nSupervises a staff; responsible for hiring, coaching, training, and developing subordinate staff\n

Skills & Qualifications:

\n\nTypically requires BS/BA and 3-5 years’ experience in related field, including at least one year of supervisory/leadership experience\n\n\nSupervision in a union environment is a plus\nComplete understanding and wide application of principles, theories, and concepts on the transportation/shipping industry\nKnows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization\nGenerallyunderstands basic supervisory approaches for work direction, motivation, and disciplinary action\nValid Driver’s License and a Motor Vehicle Record that meets Driving Privileges standards\n\n\n

Employee Benefits & Incentives

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DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

\n\nCompetitive Pay\nBonus/Incentive Programs\nRetirement Savings – 401K with company match\nMedical, Dental, Vision, well-being programs\nTuition Reimbursement\nGenerous Paid Time Off – Starting at 4 Weeks (PT/FT)\nPaid Leave\nEmployee Discount Program\nEmployee Assistance & Work Life Program\nOutstanding training opportunities \n\n

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ada@dhl.com, and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

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We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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