Full Time Receptionist - Seneca Hill Manor

Job Title: Receptionist Department: The Manor at Seneca Hill

Reports to: Executive Assistant Revision Date: 10/10/2024

Grade Level: 13 Status: Non- Exempt

Job Summary:

The Receptionist is responsible for to greeting visitors and guests at Seneca Hill Manor and directing them accordingly. The receptionist will also be responsible for maintaining communication throughout the facility as it relates to incoming telephone calls, and tracking movement of residents through the alert process.

Duties/Responsibilities:

Receiving visitors, signing them in and providing a badge, ascertaining their needs and directing them accordingly. Answering the telephone console and directing/transferring calls. Distributing Resident Alerts and maintain a current census list of residents in the building. Receiving staff and visitor meal orders and payments and reconciling with log sheets. Maintaining and balancing the reception petty cash box. Receiving payments for accounts and writing receipts. Running postage on outgoing mail. Receiving and distributing mail. Copying as required. Performs other duties as assigned.

Required Skills/Abilities (Unit Specific):

Excellent oral and written communication skills. Ability to work independently as well as directed by Executive Assistant. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Demonstrated ability of conflict resolution and problem solving. Organized and professional demeanor. Knowledge of the aging process as it relates to health care. Comprehension of resident rights and abuse reporting regulations.

Education and Experience:

High school diploma or GED required. Microsoft Word, Excel and Power Point experience required. Must possess excellent interpersonal skills, typing, filing, data entry, copying & assisting with various projects. Must be flexible with the ability to cover days/evenings/weekends and/holidays as needed.

Working Conditions:

Participates in in-service education and competency-based activities as indicated. Requires attendance of staff and team meetings. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15lbs at times.

Pay Range: $15.75-$18.90/hour

Employee salary is based on commensurate experience and other qualifications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.