The role

Reporting into our corporate fulfillment technology team, this position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system (Körber (HighJump) Warehouse Advantage) platform in our Verden, Germany facility.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do Support all areas of the HellFresh warehouse management system (WMS) application [Körber (HighJump) Warehouse Advantage] for the Verden, Germany facility including: acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues  managing system configuration based on operations team direction facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation overseeing user menu profile and security setup for the application based on operations functional roles participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners Coordinating and executing any required testing activities in support of the application with fellow colleagues based in other geographies Working with other fulfillment technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms Represent the Fulfillment Tech team area as needed with any cross functional initiatives and working with colleagues in operations, automation, procurement, or upstream enterprise technology Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations Coordinate with a regional infrastructure manager to help support local network services as needed What you’ll bring WMS Support Experience: 1+ years of experience supporting a WMS in RF-based distribution, manufacturing, or e-commerce fulfillment (Körber (HighJump) Warehouse Advantage a plus). Technical & Analytical Skills: Proficiency in SQL, Excel/Google Sheets, data gathering, and custom report creation. Bilingual Communication: Fluency in English and German, enabling effective collaboration with both local and global teams. Process & Problem-Solving Mindset: A strong operational and technical aptitude with the ability to analyze and improve workflows. Team-Oriented Approach: A collaborative mindset with a "roll up your sleeves" attitude, comfortable working across all levels of an organization. Attention to Detail & Adaptability: The ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. Flexibility & Mobility: Willingness to adjust work hours for 24/7 operations and travel as needed for projects or team collaboration. What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

Immerse yourself in a diverse global community of 90+ nationalities. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, relocation support, and a Hybrid working model. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy. Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access, wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities! 

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