Role Summary:

Gather user requirements and build code using an Agile methodology, delivering continual product improvements in conjunction with other Team members Contribute across the full technology stack, from database and DevOps infrastructure supporting continuous deployment over native apps, to front end development Work in cross-functional team with the Digital Product Owner, UI/UX designers, SMEs and other engineers to develop digital products through Agile methodology

Responsibilities:

Able to link the architectural vision with the business vision and building solutions that focus on business value, not just technical excellence Use Agile engineering practices and other technologies to rapidly develop creative and efficient solutions to enhance customer and agent experience Identify and communicate issues/risks to the relevant stakeholders (Digital Product Owners, Service/Platform owner, Domain lead) Work with Digital Product Owner and members to refine and maintain product backlog and estimate resourcing/timing requirements for development. Build solutions as required by the Small commercial division, while adhering to best-in-class integration standards and practices Comply with standard processes and procedures including change control, configuration management and logical access control Engage with Chapter in the spirit of continual development; upgrade skillset and expertise continuously to improve problem solving ability and engineering “craft”

Requirements:

Fluent across all technology components that include the web/mobile user interface, middleware microservices, and back-end databases, with a “spike” in 1+ of below areas: Experience of relational database development (e.g. SQL and JDBC) Working knowledge of file transfer protocols and configuration (e.g. SFTP, FTP) Strong background in XML (e.g. DOM, SAX, XPath and Schemas) At least 8 years of software engineering experience and deep expertise with 1-2 core programming languages (e.g., Java, .NET, Ruby, JavaScript or Typescript) Track record of successful delivery of technical components of integration platforms and transformation projects Knowledge of non-functional considerations (scalability, availability, reliability, manageability) for complex, distributed environments Able to provide technical excellence while embracing flexibility over building “bulletproof” systems Passionate learner who keeps up with evolving technologies and is willing to experiment to test what would work for the business Experience in or willingness to learn Agile methodology and working in a cross functional team Background in computer science, information systems, or another related field OR MS/BS degree in software development, computer science, information systems, or electrical engineering