The Opportunity

We are seeking a skilled and experienced Full Stack Software Engineer with experience in Amazon Web Services (AWS) and Azure technologies, including AWS Connect, Lambda functions, Azure API Management (APIM), call flow builds, and strong business knowledge in Life Insurance, Long Term Care, and Annuities.

The successful candidate will be responsible for designing, developing, and implementing full stack solutions on AWS and Azure, while also providing technical leadership and guidance. This role will involve working closely with cross-functional teams to deliver high-quality, scalable, and secure applications and services, with a focus on integrating AWS Connect, Lambda functions, and Azure APIM for call flow builds related to Life Insurance, Long Term Care, and Annuities.

Work location: Boston-USA

Work Arrangement: Hybrid (3 days in office, 2 days from Home); Working remotely option is not available

Applicants must have USA work authorization eligibility to work for any Employer without the need for sponsorship.

Responsibilities

Design, develop, and deploy full stack applications and services on AWS and Azure with a focus on Insurance industry products such as Life Insurance, Long Term Care, and Annuities

Collaborate with enterprise architects and technical stakeholders to ensure alignment with architectural guidelines and best practices

Provide technical leadership and mentorship to junior engineers

Collaborate with product managers and other stakeholders to understand requirements and deliver solutions tailored to the Insurance industry

Integrate AWS Connect, Lambda functions, and Azure APIM for call flow builds and communication services specific to Life Insurance, Long Term Care, and Annuities

Utilize strong business knowledge of Insurance products to inform technology solutions and customer experiences

Optimize application performance, scalability, and security on AWS and Azure platforms

Stay up-to-date with AWS and Azure best practices, tools, and technologies relevant to Insurance industry applications

Troubleshoot and resolve technical issues related to AWS and Azure infrastructure and applications for Insurance products

Participate in code reviews, architectural discussions, and technical documentation

What we are looking for

Bachelor's or Master's degree in Computer Science, Engineering, or a related field

4-6 years of industry hands-on work experience

Proven experience in full stack development with proficiency in AWS and Azure technologies

MUST have AWS Connect experience

Strong working experience in AWS Connect, Lambda functions, Azure API Management, and call flow builds, with a focus on Insurance industry products

Proficiency in front-end and back-end technologies such as JavaScript, Node.js, React, Angular, Python, and SQL/NoSQL databases

Experience with cloud architecture, microservices, and containerization

Familiarity with CI/CD pipelines, infrastructure as code, and DevOps practices

Excellent problem-solving skills and the ability to work in an agile environment

Strong business knowledge of Life Insurance, Long Term Care, and Annuities

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$85,750.00 USD - $159,250.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)