At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Principal Duties and Responsibilities:Annual Scheduling Coordination:
Work with leadership to develop and manage the annual schedule, including planning for vacations and holidays for the team.
Advanced Practice Professional Scheduling Support:
Assist in the creation and management of the monthly schedule for advanced practice professionals.
Conference and Meeting Coordination:
Help plan and schedule educational events such as Journal Club, and assist with organizing and setting up hospitalist conferences, especially when hosted at BWFH.
Administrative Support:
Provide support to FACT leadership by assisting in the creation and distribution of essential documents like policy changes, announcements, and meeting minutes. Maintain bulletin boards, email lists, and relevant manuals.
Meeting Planning and Execution:
Assist FACT leadership in arranging meetings, including setting agendas, tracking attendance, and taking meeting minutes.
Special Projects & Operational Enhancements:
Contribute to the completion of special projects and actively engage in initiatives aimed at improving operational efficiency.
Collaboration with Interdisciplinary Teams:
Participate in cross-functional teams within the hospital or Mass General Brigham Healthcare System, as needed, to support broader organizational goals.
Data Management & Quality Control:
Support quality and process improvement efforts by managing relevant databases, ensuring data security, and auditing systems for accuracy. Maintain and protect patient record confidentiality by hospital policies.
Policy Development & Compliance:
Assist in developing and implementing policies and procedures to ensure the effective functioning of the unit. Contribute to maintaining high standards of operational excellence.
Regulatory Compliance & Quality Improvement:
Collaborate with FACT leadership to ensure adherence to regulatory guidelines and support the development of quality improvement initiatives. Help communicate quality improvement projects to the broader medical staff.
Other Duties:
Provide routine administrative support, such as sorting incoming mail and managing office supplies.
Qualifications
Bachelor’s Degree required. 2+ years office experience preferred. Candidates will have a strong interest in medical care, an ability to work well with medical staff as well as hospitalized patients and should have problem-solving skills. Adhere to I.C.A.R.E standards. Working knowledge of Microsoft Office: Word, Excel, PowerPoint, Outlook. Excellent written and verbal communication skills. Ability to interact with others in a diverse and inclusive setting.
Additional Job Details (if applicable)
About Brigham and Women's Faulkner Hospital:
Brigham and Women’s Faulkner Hospital is a 171-bed non-profit community teaching hospital in Jamaica Plain. Founded in 1900, it has a long tradition of providing comprehensive care in a variety of specialties. Known for its commitment to patient safety and high-quality care, Brigham and Women’s Faulkner Hospital offers a dynamic and rewarding work environment where employees feel at home.
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.