The goal of a General Sales Support is to take a prospective lead, generate interest to customer, qualify the lead using the budget, authority, need, timeframe approach. Your role: * The General Sales Support team member is responsible for proactive inbound and outbound prospecting and lead management. You will help grow sales through creating and maintaining long-term customer satisfaction. * Primary job responsibilities are to make and receive inbound and outbound calls to build strong customer relationships. You will identify opportunities within an assigned customer base and present solutions virtually by upselling and cross-selling solutions. Prospecting, qualifying, and closing new business is essential to this role. * This role will act as a layer between marketing and sales for all product lines. Responsible for building relationships through marketing activity – inbound inquiries, trade shows, referrals and outbound cold calling. Additionally, maintaining and updating customer information in SalesForce.com and fulfilling customer request for product information You're the right fit if: * Bachelor's degree in business and customer service skills. * Possess a very strong phone presence for taking inbound calls and making outbound cold calls as well as collaborating with internal stakeholders * Ability to apply persuasive selling skills via telephone to address customer needs and Ability to build relationships with key decision makers. * Presentation, Planning, and Organizational skills and Experience using CRM tools such as Salesforce or equivalent helpful but not necessary. Skills with Microsoft Office Suite: Word, Excel, Outlook, and Power Point * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together: We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our commitment to diversity and inclusion. Philips Transparency Details: The hourly pay range for this position is $24 to $28.00, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran