Compensation Amount:

15.00 USD Hourly

Job Summary:

Operates and assists passengers in the safe loading and unloading of Chairlifts, Conveyors and Tows. Provides excellent customer service through interaction with all lift passengers.

Job Description:

ESSENTIAL FUNCTIONS

Monitors guests use of lifts, including checking tickets and denying use of the lifts.Maintain lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift.Provide a welcoming environment for all staff and guests.Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.Follow all established opening, on-shift and closing policies and procedures.Conduct and legibly document daily inspections of lifts, tows and conveyors.Effectively communicate problems to Supervisors and/or lift maintenance personnel.Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings.Assists in the evacuation of a disabled lift.Performs other duties as assigned.

SKILLS AND KNOWEDGE REQUIREMENTS INCLUDE

Must be at least 18 years of age.Must have a strong work ethic and be dependable.Ability to understand verbal and written instructions effectively.Must have strong customer service and communication skills.

PHYSICAL AND MENTAL REQUIREMENTS

Must be able to work outdoors in variable, adverse weather conditions for extended periods.Ability to lift 50 pounds, shovel, rake and engage in repetitive pushing and pulling motions.Must have the ability to stand for the entire duration of shift.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Constantly communicates and receives verbal communication with other employees in a fast-paced environment.Physical presence at the job site is essential to perform job duties.

Giants Ridge is looking for candidates interested in becoming a full-time, year-round, Lift Operator.   Become a part of the team to provide fast and fun uphill transportation to our guests. A desire to interact with passengers and help create a positive and enjoyable experience for them is essential.

Lift operation requires no mechanical experience.  The ability to ski and/or mountain bike is not required for this position. If you would like to have a job where you have a mix of social interaction and outdoor solitude this job is for you!

Must be at least 18 years of age and available to work a flexible schedule that includes evenings and weekends. 

Our team members enjoy a variety of benefits such as:

Medical, dental, vision, life, AD&D, long-term disability insurance, EAP, HSAs, FSAs and more  401(k) retirement plan with company matchPaid time off to rest, relax and rechargePaid parental leave of up to 6 weeks for eligible employeesSki/Mountain Perks – free passes for employees and discounts for family membersFree golf at both of our championship golf courses for employeesEmployee discounts on food, apparel and accessoriesEmployee discounts at recreational and lodging facilities nationwideAnd more!

Giants Ridge is the #1-rated family vacation destination in Minnesota.  Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast.  Summer is filled with world-class golf, plus mountain biking, water recreation and more.  Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more.  Spring and fall seasons are the perfect transitions to the next season of outdoor adventure. 

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.