Cincinnati, OH, 45217, USA
17 days ago
Full-Time Store Merchandising Associate
About the Role In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. What You’ll Do + Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner + Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience + Engage customers by greeting them and offering assistance with products and services + Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner + Prevent loss by following all product protection standards + Support and partner with other associates on merchandising incoming product All associate roles at Kohl’s are responsible for: + Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture + Exercising good judgment and discernment when making decisions; taking appropriate partners as needed + Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues + Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience + Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) + Accomplishing multiple tasks within established timeframes + Following company policies, procedures, standards and guidelines + Maintaining adherence to company safety policies for the safety of all associates and customers + Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel + Other responsibilities as assigned What Skills You Have Required + Excellent customer service skills and ability to multi-task with strong attention to detail + Verbal/written communication and interpersonal skills + No retail experience required + Must be 16 years of age or older + Flexible availability, including days, nights, weekends, and holidays Preferred + Client facing retail or service industry experience Pay Starts At: $13.00
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