Job Description

Are you passionate about structuring and documeting the projects and its requirements? Then this role is for you.

As a Functional Business Associate within the Work Data Product & Solutions (WDPS) CAO Reservations team, you'll drive structure and discipline around each initiative using standard project deliverables and frameworks, including establishing scope and performing detailed business impact analysis in support of management decisions. Additionally, you'll establish and document requirements, escalate and ensure issues/decisions are resolved, manage changes to project scope, partner with Technology to create and maintain a healthy backlog of requirements, document and complete testing requirements, create and manage implementation plans, and lead/participate in meetings at the operational and project level. You'll provide continuous feedback on project status and issues and serve as the overall escalation point to ensure the project tracks to original expectations.

Job Responsibilities

Partners closely with end users, stakeholders, technology and external vendors to deliver strategic tooling  involved in  Space utilization and optimization  Follows the Agile methodology to be a product owner, work closely with Technology-scrum master and teams Writes JIRA for business requirements and functional specifications, maintaining a healthy backlog and maintaining strong JIRA hygiene, acting as the SME on the functional / business requirements in design/build discussions with Technology.  Defines user acceptance test plans and test cases, coordinates and executes user acceptance testing and interpret, assess, and communicates results to enable signoff on deliverables Acts as a subject matter expert for the assigned applications within the team Learns and deploys business intelligence tools like Alteryx to build expected results and run regression or end to end tests, identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner Provides Project Management Office support for the projects including creating and delivering project communications to multiple stakeholders, participate in quarterly interlock discussions, track and report on delivery status and maintain a healthy JIRA backlog and hygiene

Required Qualifications, Capabilities and Skills

Experience with Q-test, JIRA and/or agile practices, and terminologies, SQL queries (SQL Server 2012 and/or higher,  use of Confluence, Alteryx tools to support project deliverables Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely Highly motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

Preferred qualifications, capabilities and skills

Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint Excellent analytical and logical thinking to understand and analyse complex business processes Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work