Fund Accounting & Administration, Officer
State Street
Management of all day NAV functions including first level NAV review and ability to resolve both technical and non technical issues as they arise.
Job Description
Reporting to an AVP, the Officer is responsible for ensuring team compliance with operating policies, procedures and guidelines in the timely completion of accurate Net Asset Valuations (NAV). They are also responsible for team development, staff management and enhancing client satisfaction.
As Fund Accounting Manager you will
Take responsibility for the quality of service delivered to assigned clientsPerform and/or monitor quality and internal controls for all team deliverablesPlan and manage the daily processes and the effective utilisation of resources with the support of the AVPIdentify issues and problems in service delivery and carry out necessary corrective action, keeping team and AVP informed of issue. Record the issue in an issues log and track progressEnsure that Key Performance Indicators are produced and dispatched as requiredReview corporate documentation on processes, procedures and controls and evaluate the continuing effectiveness of these and related systems, initiating remedial action as necessary. Ensure documentation exists for any client-specific proceduresMonitor errors, complaints and potential breaches. Record as appropriate in the Errors logEnsure adherence to IFS internal policies and proceduresManage absences, time keeping and holiday/cover arrangements within the teamsEnsure contingency plans exist for the work of the team and where necessary contribute to the business continuity plans and testsParticipate in the development, testing and implementation of new systems and productsAssist with planning and management of all relevant project workAssist with recruitment of new staffAct as focal point for contacts and meetings with other departments and external contactsConduct regular and structured team meetings ensuring action points are followed upEstablish and maintain good working relationships with clients, third parties and colleagues, communicating effectively through formalised reporting and ad hoc liaison.Manage the administration billing processManage and complete client initialization and transitionMaintain managerial oversight of all operations conducted by the Fund Group in Poland.Ensure sufficiently trained staff is available to service the client/s and deliver quality service.Assume responsibility for the implementation of client specific Fund Accounting projects (new business development review, planning & roll out).Ensure Director, Assistant Vice President & Donor site CRM are adequately updated on a regular basis regarding all aspects of your client/s account, highlighting all potential risks with possible solutions in a timely manner.Initial point of contact for Fund Accounting Senior Associate(s) & team members in your charge.Provide weekly reporting on issues and status to management team.#LI-HYBRID
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What we value
These skills will help you succeed in this role
Strong numerical, analytical and problem resolution skillsAbility to work under pressure and to tight deadlinesHighly computer literateExcellent communicator with strong interpersonal skillsDemonstrated managerial and leadership skillsAbility to build, train and manage effective teamsEducation & Preferred Qualifications
Primary Degree or a Professional or Accounting qualification or equivalent.Obtained or studying towards obtaining a professional accountancy qualification would be advantageousAdditional requirements
4+ years working in the provision of fund administration services or have worked in another aspect of the Financial Services Industry for a number of years.State Street's Speak Up Line
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