The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Minimum Qualifications

2 years of experience in a role involving the handling of money in customer service and/or client-facing setting.Must have the ability to obtain and maintain state licenses, if required.Proven proficiency in recognizing patterns, addressing discrepancies, and applying effective solutions.Strong organizational skills and attention to detail.

Preferred Qualifications

Knowledge of Title, Mortgage and/or Real Estate industries.Proficiency in balancing ledgers with accuracy. Demonstrated experience supporting accounting and/or banking operations

Job Summary

The Funding Specialist oversees the client funding process from start to finish, managing disbursements and resolving any post-disbursement reconciliation issues.

Responsibilities

Secure funds from relevant parties to resolve shortages.Maintain compliance with all aspects of the money-out role, including annual training, updated background checks every three years, and state licensing (where applicable).Collaborate closely with various business units and independently conduct research to complete tasks and resolve issues.Investigate shortages and overages to identify root causes and implement solutions.Adhere to time-sensitive deadlines outlined in Service Level Agreements and ALTA Best Practices.Identify and communicate trends related to lenders or processes to drive upstream improvements.Identify potential fraud risks and follow procedures to mitigate losses effectively.

Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.