Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

Who We Are

At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

Quality is a competitive advantage for Roche. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient’s right and every employee’s responsibility.  

Role Purpose

As an Operations Quality Senior Quality Partner you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments.   You are responsible for building and developing your capabilities to contribute more to the team, customers and patients.  You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence.  You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle.  You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.

You will be responsible to …

Drive business results and customer value

Responsible for performing activities as required to meet Q&R goals and objectives independently.   Able to identify improvements and implement with collaboration from your manager.  

Be recognized internally as an expert in your own job discipline with in-depth knowledge/skill-set of related disciplines in the field.

Act as a coach for colleagues with less experience and help them develop skills/expertise.

Document authoring and review as required to support changes.  Performs technical reviews, as applicable.  May require collaboration with supervisor on technically complex technical reviews independently.

Preparing documentation for and participating in audits as applicable.

Completing all required training in learning solution.

Responsible for training, coaching and mentoring other quality managers or business partners, as applicable in a professional manner to ensure that business needs are being met.

Able to troubleshoot issues as they arise, develop and independently implement solutions to ensure that daily work is completed without jeopardizing compliance. 

Communicating significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management.

Advance the work of the Network, making tradeoffs and breaking silos

Ability to work day to day with minimal to no supervision to correctly complete daily scheduled and unscheduled activities.  Initiates activities independently and initiates interactions across departments as applicable.  Initiates daily activities independently.   Has courage to make decisions even outside of scope/comfort zone. Is decisive and does not procrastinate on decisions; develop solutions and present both issues and solutions to your manager.

Identify, Initiate, facilitate, participate and implement process improvements to meet business needs.  Able to link responsibilities with both site and Global Quality and Regulatory.  Drive innovation across the local organization/site.

Leads or contributes with skills to projects / squads within.

Participates in large/global cross-functional or cross-chapter projects.

Be involved in solving unique or unprecedented problems that have an impact on a part of the organization, function or chapter.

Empower and enable the Network

Build and maintain strong partnerships with colleagues and business patterns to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships.

Be the champion and advocate for Engrained Quality at the Site.

Build a culture of continuous improvement.

Enable the organization’s New Ways of Working

Act as role-model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in the Dia Operating Principles

Model behaviors to support the organization’s transformation to new, more Agile Ways of Working – e.g. new decision making/governance practices, collaboration, etc.

Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:

Double patient access to novel, high-medical-value diagnostics solutions

Build the leading, profitable insights business

Improve patients’ lives via ‘OneRoche Approach’ to ecosystem in every country

How:

Adopts and adheres to the Leadership Commitments.    

Accountable for meeting commitments. Is flexible and able to shift priorities while balancing commitments and daily work requirements, independently.  

Seeks candid feedback on his or her performance and acts on it.  Recognizes the contributions of teammates and peers. 

Establishes strong collaborative relationships inter-departmentally and across the sites and leverages these connections to achieve our key results.  Identifies personal goals and actively manages her or his career to pursue personal goals and priorities independently.

Know and follow the Dia Operating Principles and Roche Core Competencies. 

What else do you have in your toolbox: 

3-5 years experience

Bachelor’s / Master degree in Life Science, Data Science or related subject or equivalent experience. Completed training as a technician or laboratory technician; or equivalent qualification for the tasks; limited working experience.

Has worked in more than one function within quality management and may have worked outside of Quality Management.  Can managing highly complex and/or global projects, or equivalent experience.

Locations:

You are based in Tucson, Arizona.

*Relocation benefits are not available for this position.

As this position is part of a global organization, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an equal opportunity employer.

The expected salary range for this position based on the primary location of Arizona is $79,300 and $147,300.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Ventana Medical Systems, Inc. (Ventana), a member of the Roche Group, innovates and manufactures instruments and reagents that automate tissue processing and slide staining for cancer diagnostics. Our integrated staining, workflow management and digital pathology solutions optimize laboratory efficiency to reduce errors and support diagnosis for pathology professionals. Together with Roche, Ventana is driving personalized healthcare through accelerated drug discovery and companion diagnostics.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.