Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Relocation bonus Training & development Regional Personal Training Manager
  Job Summary The Regional Personal Training Manager (RPTM) is the manager and leader of the Personal Training Departments in selected locations.  Your responsibilities include leading the Personal Training team and a partnering with the gym General Manager and Regional Group Fitness Director to drive growth for the personal training department and increase overall revenue of the business.  The Regional Personal Training Director is responsible for ensuring an excellent training experience for all members while growing the personal training business at both locations.    Duties Financial Performance and Sales (50%) Directly responsible for the department’s financial performance through your personal production, as well as the performance of your trainers Directly responsible for achieving your personal and departmental monthly revenue goals Conduct CrunchONE Kickoffs to new members and meet the performance benchmarks listed below Conduct phone calls focused on scheduling CrunchONE Kickoffs with new and existing members Achieve the following personal performance benchmarks: Maintain a minimum of 20 Kickoffs booked per week on your personal calendar Successfully complete a minimum of 12 Kickoffs from those 20 booked per week (60% Show) Successfully convert a minimum of 4 Kickoffs to new clients from the 12 shows per week (30% close) Personal Trainer Performance and Expense Management Partner directly with the GM to ensure that the membership team is booking CrunchONE Kickoffs effectively and that all MSRs are building value in the service at a high level Ensure that there is consistent inspection, coaching and accountability of all trainers performing Kickoffs to ensure conversion success Ensure that PT Labor expenses never exceed budget (without prior written approval from the DPT) by managing schedules and ensuring a high ROI on trainer non-session activities Team and People Management (50%) Responsible for the ongoing recruitment, hiring and onboarding of Personal Trainers to ensure that staffing levels are conducive to the growth of the department Responsible for completing all onboarding tasks for all newly hired Personal Trainers within the first two weeks of employment Develop a high performing team through consistent coaching, accountability and development Effectively communicate all department and/or club initiatives, standards and directives Provides input and participates in performance assessment and separation processes for Personal Trainers, in partnership with HR and Management Establishes and develops a collaborative and results-focused Personal Training Team Creates a positive and healthy workplace environment that provides opportunities for staff advancement Successfully audits payrolls for all Personal Trainers in a timely manner
Key Qualifications A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred Current, nationally recognized personal training certification required 2 years related sales experience 2 years’ experience in the fitness industry 2 years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives  Demonstrated ability to motivate and influence all levels of the organization Current CPR & First Aid are required and must be maintained through employment Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies Strong communication (oral and written), interpersonal and relationship-building skills Strong MS Office software skills with an ability to adapt learning to incorporate new technologies Skills and Special Characteristics Business Acumen: Fosters knowledge in policies, practices, trends, and information affecting the business and/or industry. The ability to make good judgements and quick decisions. Sales Strategy Development: Quantifies and prioritizes available opportunities for achieving sales performance objectives. Identifies future sales-related trends, creates clear action plans for achieving results and adapts strategy to changing conditions. Managing Performance: The ability to take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback and addressing performance problems and issues promptly. Coaching & Development: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plans and supports the development of individual skills and abilities. Provides timely guidance to help others strengthen specific knowledge/ skill areas needed to accomplish a task or solve a problem. Teamwork: Actively participates and fosters an environment that sustains a collaborative approach to working with others. Customer Service Orientation: Listens & responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction; measures customer satisfaction effectively; commits to exceeding customer expectations. Communication Skills: Conveys information accurately, concisely and compellingly to a variety of audiences and adapts communication methods based on situation. Technical/Professional Knowledge & Skills: Demonstrates a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise. Product Knowledge Expertise: The ability to demonstrate in depth knowledge of how our products and services work, know the ins and outs of the products and services just like a customer who uses them every day would. Acquires and applies this knowledge to accomplish results. Understands each department in the club and all services provided.
Compensation: $65,000.00 - $105,000.00 per year