Job responsibilities

Technology Risk Operation Manager is a hybrid role, which is a technical, execution-focused role encompassing a wide variety of day-to-day operational tasks as well as contribution to the evolution of security and technology risk. Proactively ensure the highest levels of systems and infrastructure availability. Technology infrastructure review, implementation, and upgrade. IT infrastructure-related problem diagnosis, IT infrastructure enhancement and solution implementation, like the setup and review for infrastructure baseline, firewall rule, ACL etc. Monitoring and maintaining server, network equipment in data center. Hardware replacement and software/OS update, Vulnerability remediation. Producing routine reports, such as internet usage statistics, servers’ capacity reports, tech risk report, periodic log review etc. Communicating with technical teams from regional/global and seek technical support or advice if necessary. Work with internal teams/external vendors to optimize reliability, performance, latency, and efficiency for infrastructure services.  Support and management of technology risk control platform, like SIEM platform, Tenable Nessus, EDR and CyberArk platform. Follow JPMC firm standard to ensure proper control and management of onshore infrastructure and systems. Future and Options trading and clearing system risk and control review. Other tasks assigned by Head of technology.

Required qualifications, capabilities, and skills

Bachelor’s degree in information technology or computer science. Candidates are self-motivated, hands-on operators who are passionate about technology risk operational in a high growth environment. Willingness to stay updated with the latest trends and developments in technology and risk management. At least 5 years of trading infrastructure support experience or tech risk operation experience. Deep understanding of the hardware and software components that make up trading infrastructure, including servers, networks, storage systems, and data centers. Strong English communication skill, both verbal and written, to convey risk-related information to both technical and non-technical with regional and global peers and stakeholders, Strong focus on securing trading infrastructure against cyber threats, including implementing firewalls, intrusion detection systems, and encryption. Solid hands-on knowledge and experience in Windows/Linux server, routers, switches, firewall and database configuration and management. Proficiency in using monitoring tools to track the health and performance of trading infrastructure and set up alerts for potential issues. Skills in managing infrastructure projects, including upgrades, migrations, and new implementations, with a focus on risk assessment and mitigation. Understanding of regulatory requirements related to trading infrastructure, ensuring that systems and processes comply with industry standards. Ability to work closely with IT teams, traders, and other stakeholders to ensure that infrastructure supports trading needs and risk management objectives. Must pass the Futures Industry Practitioner Exam.