Posting Details

Job Title Gatton Student Center Service Representative Requisition Number DU12842 Department Name 3DH40:Aux Services - Student Center Work Location Lexington, KY Salary Range $12.50 Type of Position Student Position Time Status Part-Time Required Education Must be a full-time undergraduate or graduate UK student.
Must be in good academic standing with the university. Required Related Experience None Required License/Registration/Certification None Physical Requirements Lifting, pushing, or pulling objects up to 50lbs Long periods of sitting at the information desk Working in all weather conditions

Shift Flexible Scheduling between 7 am – 12am throughout Monday-Sunday. Building hours are subject to change with academic holidays and breaks. Must be available to work weekends. Job Summary A student Service Representative of the Gatton Student Center is the first point of contact for patrons visiting the GSC. Staff working in this role are responsible for the operations of the Information Desk.

RESPONSIBILITIES: Responsible for the functioning of the Information Desk while on duty. Responds appropriately when patron’s walk-up to the desk and/or call the GSC. Disseminates accurate information to patrons within the building. Responsible for the general cleanliness and organization of both Information Desk and surrounding area. Strives for excellence, demonstrated through active involvement with visitors and fostering a positive workplace atmosphere. Must be comfortable with engaging with individuals from diverse backgrounds while maintaining a friendly and adaptable approach.

Qualified applicants that are eligible for Federal Work Study (FWS) are welcome to apply as well.

Skills / Knowledge / Abilities Excellent Communication Skills Adapts to feedback and focused on continuous improvement. Customer Service Skills Dependability/Reliability Positive and Helpful Attitude Conflict Management Critical Thinking Skills

Does this position have supervisory responsibilities? No Preferred Education/Experience Interest in learning and developing customer service and communication skills.
Deadline to Apply 01/19/2025 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.