Job title: GBS People Services Employee and External Lifecycle Specialist – India

Location HyderabadJob type: Fulltime

About the Job

At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing “Health in Your Hands”.

Our teams are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast-Moving Consumer Healthcare (FMCH) Company In & For the World”.

We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.

To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. At Sanofi Consumer Healthcare, we aspire to create a work environment where people can thrive, grow, and be at their best every day. Our priority is working with integrity to improve the health and well-being of people and communities where we operate, working towards making a positive impact in the world.

Global Business Services (GBS) was established as a new transversal, multi-disciplinary function supporting and accelerating Sanofi’s transformation towards establishing a sustainable standalone Consumer Healthcare business through the implementation of a set of operational legal presence across in-scope markets. Consumer Healthcare (CHC) Global Business Services (GBS) drives transformation projects to ensure it delivers best in class processes in terms of quality, cost, performance, customer satisfaction and needs, supported by high quality master data and performance KPIs.

 

For PEOPLE SERVICES, GBS will be covering the following areas of the process:

·       Organization & Employee Master Data: data accuracy and data completeness

·       Employee Life Cycle Management: from hiring to retiring, including contract and job changes

·       Employee queries: global and local articles, ticketing

·       External Workforce: data management, onboarding and offboarding

·       Transversal: reporting, compliance, continuous improvement

 

The purpose of this role is to:

 

Employee Life Cycle

Manage Entry, contract event, Leave Of Absence, leave encashment, carry forward leave, career moves, Exit, International hiring and moves, reporting

Work with external vendors on Workday leave & CRM leave validations

Liaise with HR, managers, Digital, Facilities, Security whenever needed

Support in submission of regular statistical reports on HR information by collecting, analyzing, and summarizing data

Conduct workday training sessions for employees and people manager

Support monthly reconciliation between Payroll and Workday systems to ensure Workday data is correct

Support where required on submission of employee data

Employee Queries

Manage and promote articles available as Self Service – Level 0

Ensure a customer experience when responding to employee queries,

Apply the Service Level Agreement and monitor KPIs

Ensure that all tickets for the team are being closed as per the SLA’s defined

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External Workforce

Once selected, update the system with EWF data

Manage on and offboarding

Manage queries related to External Workforce

Manage EWF reporting

Liaise with HR and Procurement whenever needed

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Transversal

You will closely work with PEOPLE SERVICES Payroll Specialists applying our global Core Model

The Employee and External Life Cycle Senior Specialist will actively contribute to a great Employee Experience: assist candidates and employees with all the available self-services, assist managers and HR partners in their day to day administrative tasks

The Employee and External Life Cycle Senior Specialist shall contribute to our Continuous Improvement process by providing feedback on known issues, propose ideas, take initiatives, share best practices

The Employee and External Life Cycle team is also impacted by business initiatives such as new merger or acquisition, divestiture, new technology, outsourcing projects…

 

He / She works closely with P&C, Legal, Finance, Digital and Facilities management in India and People Services teams in Asia countries

REQUIRED SKILLS

4+ years of hands-on experience on onboarding lifecycle.

Should have Workday recruiting knowledge and should be able to resolve queries and be able to guide recruiters on Workday portal.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!