Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. 

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business. 

The Role

This role will be responsible for driving the successful implementation and adoption of Salesforce platform software. They will develop and maintain a GM Envolve operational support structure, handle SFDC business administrative tasks, and coordinate consistent processes between other business teams using Salesforce.  The ideal candidate is always looking for ways to improve a product or service to make it better, faster, more user-friendly and communicate the benefit.

What You’ll Do

Data and ReportingMaintain production data integrity through data auditsCreate, manage, and maintain necessary Salesforce reports and dashboards  Coordinate the delivery of insights to appropriate teams using new, existing or curated dataUser Management and TrainingAssist in planning and facilitating new employee onboarding activities and departing employee off-boarding activitiesCreate, consolidate, manage GM Envolve Salesforce training, associated training resources and standard operating (desk) proceduresCollaborate with training department at GM Envolve (including other business units like OnStar and GM Energy) to develop and drive adoption plans for new capabilities, releases, and processesSprint Planning and SupportSupport gathering business requirements with technical teams leveraging agile development best practices; attend sprint retrospectives to ensure programs are completed with high standardsTracking sprint plans, timelines and distributing release notes for business facing capabilitiesSupport new capabilities with training material (types TBD); bi-monthly deliverables that include job aids/how-to do something new that was launchedManaging a release calendar accessible for business with links to sprint plans

Additional Job Description

Your Skills & Abilities (Required Qualifications)​​ 

2+ Years Salesforce Experience3+ Years Product Management ExperienceUnique combination of being business-minded and highly analyticalExperience working with technical & functional resources and following an Agile based delivery methodologyAbility to think critically, solve problems, make decisions and build trust across the organizationAbility to guide team on multiple tasks and deliver results with aggressive timelinesExcellent interpersonal skills, as well as excellent communication skills, verbal and writtenDemonstrate self-motivation and the ability to grasp concepts quicklySalesforce Certification a plus

What Will Give You A Competitive Edge (Preferred Qualifications)​ 

Embrace data driven & customer insights to inform plans, launches, and iterationsHighly proficient in oral and written communication skills Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of qualityDemonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situationsDesire to work in a complex and evolving environment and to bring an innovation mindsetComfort working in a fast-paced start-up technology environment is essentialStrong computer software skills, especially Microsoft Office, including familiarity with MS Excel and MS PowerPoint

Important: Must be willing to work in the NIGHT SHIFT.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.