Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. 

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.

Buick and GMC are global brands for General Motors and strive to provide our customers a world-class product and experience.  As a part of this organization, we are looking for someone to support our North American Sales Operations Team with various projects including the development, creation, implementation, and maintenance of tools that will allow us to grow market share.  This could include, but not limited to, sales tracking reports, scorecards, contest ranking and reporting, key metric tracking, etc.  Our goal is to provide our team with the tools necessary to excel in their performance.

What You’ll Do

Provide world-class support for the Buick GMC Group Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functionsSupport communication to our business usersDevelop and present training materials to a global audienceDevelop standardized reporting tools and dashboards to enhance the customer experienceDesign and maintain re-usable test cases and test strings to confirm new functionality for current and future testing. Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test planProvide and maintain clear status in reporting during UAT for responsibility, escalation, and executionPrepare and maintain validation evidence of test status through screen shots and test case progressionUpdate and maintain operations process, desk procedures and other documentationCollaborate globally and cross-functionally with various partners across different business functions to understand business processes

Additional Job Description

Your Skills & Abilities (Required Qualifications)​​ 

A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field3+ years of relevant work experience in process transformation/developing reports and dashboards/ consulting.Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvementsDetail oriented, with strong business acumenWorking level knowledge of Power BI and KNIME .

What Will Give You A Competitive Edge (Preferred Qualifications)​ 

Experience with Agile / Scrum framework is preferable.Experience in managing end-to-end test cycles is preferable.Experience in developing training manuals and conducting training is preferable.Affinity with technology and/or familiarity with analytics tools and techniquesHighly motivated and willing to learn and take on new challengesExcellent written and verbal communication skillsHighly proficient in Microsoft Office applications

Important: Must be willing to work in the NIGHT SHIFT.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.