CTG is seeking to fill a GCM Relationship Manager I opening for our client in Wilmington, DE. Location: Wilmington, DE Duration: 12 months Overview: The GCM Relationship Manager I will manage client relationships and oversee the daily administration of assigned Global Capital Markets (GCM) accounts. This includes handling accounts with simple to moderate complexity, intricacy, and risk, while ensuring operational, administrative, and risk management activities for GCM transactions are in compliance with Bank policies and procedures. The role serves as the main point of contact with clients and both internal and external service partners to implement short- and long-term strategies for sustainable growth and compliance. Primary Responsibilities: Monitor relevant administrative and operational systems, databases, and activity related to GCM accounts to ensure compliance with established policies, procedures, and guidelines. Review, analyze, and provide feedback on operative documents and agreements for assigned accounts. Coordinate risk monitoring and regulatory compliance activities for assigned accounts with Legal, Risk, Compliance, and/or Audit as necessary. Research and resolve issues related to account control and client service, working with both internal and external resources as needed. Collaborate with external parties, including attorneys, financial advisors, and service partners, to structure and close GCM transactions in a timely manner. Perform various account administration activities, such as cash flow execution, fee billing, internal and external reporting, and tickler processing. Support GCM Sales in client calls and the preparation of fee proposals for new business opportunities. Cultivate relationships with current and prospective clients, leveraging these relationships to uncover new business opportunities. Implement approved fee adjustments, discounts, and waivers per established procedures and controls. Monitor aged receivables and collaborate with Fee Billing to ensure timely collection. Provide coverage and support to other Relationship Managers within the team as needed, especially during periods of absence. Represent GCM at transaction closings and client meetings, preparing documentation to support client relationship growth. Participate in departmental projects and corporate initiatives as required. May supervise and mentor less experienced associates. Adhere to the company’s risk and regulatory standards, ensuring compliance with internal controls and escalating any issues to management. Promote a diverse work environment that aligns with M&T Bank's brand and values. Scope of Responsibilities: Manage a portfolio of Global Capital Markets accounts, ensuring proper administration and compliance. Direct involvement with client-facing activities, including meetings, presentations, and relationship cultivation. Coordination with internal partners (Legal, Risk, Compliance) to ensure seamless account management. Supervisory/Managerial Responsibilities: May provide guidance and mentorship to less experienced associates. Serve as a backup for other Relationship Managers when needed. Education and Experience Required: Bachelor's degree or equivalent work experience. Proven experience in document and contract review. Strong proficiency in Microsoft Excel and Office suite. Ability to work independently with minimal supervision. Education and Experience Preferred: Experience in financial services or capital markets is a plus. Familiarity with operational and administrative processes related to GCM transactions. Skills: Strong document/contract review experience. Advanced proficiency in Microsoft Excel and Office applications. Ability to work independently, manage multiple tasks, and prioritize effectively. Additional Requirements: Excellent verbal and written communication skills. Ability to interact professionally with a diverse group of internal and external partners. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.