**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** We are a financial services company offering a wide array of opportunities across many functions. Our purpose is to inspire and build better lives and communities. This is our why. This is our reason for being. It guides us, motivates us, and influences everything we do. The Enterprise Technology Governance and Controls Office (GCO) Team is a first line risk management function that manages risk arising from the exposures and business activities within Business Units. We are looking for a results-driven risk management expert who is looking to grow their career with us. Our team works together to achieve amazing results, we share a sense of purpose and belonging that goes beyond the day-to-day, and we have a passion for applying sound risk practices to enable our business units to inspire and build better lives and communities. The _Technology GCO Issues Management Senior Manager_ is responsible for facilitating the identification, assessment, remediation, and monitoring of issues across the technology portfolio. This role reports to the Tech GCO Program Execution Executive and provides support directly to the Head of Technology GCO and peer teams across the Tech GCO organization, including Risk Advisors and the technology teams they support. A successful candidate will have the ability to balance multiple priorities in a fast-paced environment. Additionally, this position requires effective coordination, management of tasks, activities and artifacts, planning, organizing, and executing risk remediation from start to finish, and effective communication across teams and other lines of defense. The **ideal** candidate will have an extensive background in Issues Management and a strong understanding of formal risk management processes. The Technology GCO Issues Management Senior Manager must demonstrate sound judgment, strong relationship skills, plan management experience, a risk-based mindset, a flexibility to re-focus based on evolving priorities, and a level of trust to serve as a valuable resource to leaders within the Enterprise Technology, GCO, and Risk Management organizations. **Essential Duties & Responsibilities:** Partner with key stakeholders and senior leaders to: + Ensure identified issues receive appropriate remediation and corrective action + Coordinated end-to-end Issues Management processes and ensure that technology complies with published policy/process requirements + Effectively lead Issues Management routines and tollgates with key stakeholders and focus on outcomes + Work with peers across technology and GCO organization to promote, influence, and challenge risk management expectations, and provide clarity on risk appetite + Collaborate with risk advisors, technology leaders, technology SMEs, Risk Management Organization (LOD2), audit partners (LOD3), and other key stakeholders to document self-identified findings and the corresponding risk mitigation plans + Coordinate closely with the Risk Management Organization (LOD2) and Audit (LOD3) to ensure proper program adherence and regulatory compliance + Manage and guide team in coordinating and performing root cause analysis, corrective action development, and determining sustainability + Ensure team is creating detailed corrective action plans with appropriate milestone timelines to ensure timely issue closure in accordance with Issue Management policy + Review issue closure memos for thoroughness in supporting the action plan and issue closure + Drive progress and consistency in developing remediation plans to strengthen controls and drive accountability for risk reduction activities, especially those that span across Enterprise Technology + Create weekly, monthly, and quarterly reporting on issues portfolio to drive awareness of holistic risk exposure across Technology GCO and participate in issue status calls + Provide appropriate training and awareness to promote positive risk culture + Confirm business activities operate within risk appetite and expectations + Provide coaching and mentoring to support growth and development of teammates and provide a pipeline of talent to the organization + Serve as backup to the Program Execution Executive + Other duties as assigned **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bachelor’s degree in Business, Finance or science/academic field, or equivalent education and related training or experience. + Seven years of risk management leadership experience in financial services or related field, and/or equivalent education, training and experience. + Five years or more of leadership experience in resiliency and disaster recovery. + Broad risk and regulatory knowledge with an emphasis on: Credit, Market, Liquidity, Compliance, Operational, Reputation and Strategic Risks. + Strong leadership and communication skills. + Ability to think critically and strategically, multi-task, and drive change. + Strong quantitative, governance, and analytic abilities. + Ability to provide effective challenge to senior levels of leadership. + Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. + Ability to travel, occasionally overnight. **Preferred Qualifications:** + Fifteen years of risk management experience in financial services, technology or related field + Ten years of demonstrated leadership experience leading teams and high-profile projects + Five or more years of Risk, Audit, and/or Regulatory experience + Previous banking or relevant experience in highly regulated industries + Excellent communication and problem-solving skills + Effective delivering in a fast paced, dynamic, and complex work environment + Foster healthy debate and challenge while establishing trust + Ability to think broadly, inspire others to embrace continuous improvement, exhibit risk-based mindset, instill accountability, demonstrate a bias for results, and exercise sound judgment + Master’s degree in Risk, Finance, Business, or equivalent academic field Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. 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