We are seeking a highly skilled Google Cloud Platform Production Support Lead with 10 to 12 years of experience to join our team.

Cognizant’s Enterprise Platform Services (EPS) helps clients across industries reinvent their digital CX, attract and retain an outstanding workforce, engage their partner ecosystems more productively and run their operations and financial organizations more efficiently. As part of the team, you will be working alongside forward-thinking minds, building a simpler, modernized landscape helping customers transform their business, achieve key business goals, and win in the digital economy!

Role: GCP Production Support Lead

Location: Cleveland, Ohio

Experience: 10+ Years

Salary and Other Compensation:

The annual salary for this position is between $110,000/Year to $1250,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Summary

We are looking for GCP SREs who can handle Production support. The job opportunity is for a Production Support Lead who can handle day to day Production issues, troubleshoot problems and fix them as needed. Good knowledge of ITIL will be helpful. This position will also include Incident Management, Problem Management, Change and Knowledge Management, managing onshore offshore teams. Should be able to handle client queries and be the front face of application support

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.