Job Duties & Responsibilities

Help create the future of Global Delivery as part of our multi-year transformation program by researching, analyzing, and modernizing the ways that clients send financial data to State Street

Collaborate with team members to solution complicated automation requests and field complex client and internal inquiries

Dive deep into clients’ current manual processes to make recommendations for automation

Become a SME (Subject Matter Expert) for our transaction automation tools, serving as a trusted resource for internal and external parties

Participate in client discussions focused on automation solution design, training, and deployment

Deploy clients and associated reference data to automation tools in preparation for Go Live

Review automation onboarding requests & work with submitter to validate data needed to prepare activity for automation

Work closely with Associate > Managing Director levels across the organization, including Operations, Client Service, Technology, and Product

Our team serves State Street’s global client base but our primary focus is on North America-based clients, so we follow the US holiday calendar and work a North America (EST)-aligned shift

Minimum Job Specs

2-3+ years’ financial services experience, custody and fund accounting experience preferred

Bachelors degree required

Experience with transaction management, especially cash products preferred

Client-facing experience strongly preferred

Ability to manage multiple priorities and deadlines while working in a fast-paced environment

Strong interpersonal, communication, and presentation skills

Team player with strong collaboration skills

Comfortable working on a global team with members located in multiple regions/timezones

Strong PC skills, including MS Office applications

State Street's Speak Up Line