As the GDS DM Data Maintenance Administrator level I you will be responsible for the creation and maintenance of Customer-Vendor Master Data Accounts in the Emerson systems, including the qualification and classification of data ensuring that all information is accurate and complete, be skilled to Identify process improvements and follow approved Job aids. Strong organizational, document management, and communication skills 

In this role, your responsibilities will be

Ability to process independently the request types identified in the training plan for Level 1. Solving problems associated to the request types of part of the training plan that affect the proper functioning of the various operational modules, by applying corrections to the database or creating new data to ensure the functionality of the various interfaces Validates information part of the training modules completed, related to companies and addresses using different sources and business tools, with validation skills through online search methods and in internal documentation. Works with automated online platforms to process daily database creation / modification requests. Meets performance goals according to the training timeline and achievements in the training plan set by the team leader through the annual performance review process (productivity, accuracy, response time) Successful completion of training module for admin level 1. Achieve performance targets set for each module, passing tests and other assessment methods by achieving a score ≥ 80%. Performs any task vital to ensure the efficient operation of the group Performs any other duties assigned by direct supervisor or management related to job responsibilities or compliance with law. ~20% manual request processing, with proven involvement in handling and resolving emails of light-medium complexity. Ensure adequate balance of processed requests as per the ratios agreed part of the training plan for admin level 1. Percentage of a certain request type will be set based on the fluctuations in work volume and available resources to cover incoming volume

Who you are:

You stay aligned with your goals and stay productive. You understand the importance and interdependence of internal customer relationships. You solicit both input and discussion. You build global connections to broaden perspectives.

 

For this role, you will need:

Proficient in using online search engines. Basic knowledge in IT preferably in upgrading or implementing systems. English B2 Portuguese B2(a Plus) Open to self-learning based on experience to develop skills; proactive in reporting and addressing unusual situations. Experience in working with targets and objectives is a plus

 

Preferred Qualifications

Prior experience in Shared Service or Customer Service Centre in a support function. 1-2 years of experience and knowledge in Master Data governance, processes, and  Master Data set-up or Financial Accounting (P2P, R2R, O2C), is a distinct advantage. ERP System experience Oracle, SAP, JDE is a distinct advantage. 2 Years of studies on Information technology, Finance, accounting. 

Our Offer To You

Benefits At Emerson we offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, flexible work opportunities, wellness center, door-to-door transportation, Employee Resource Groups (ERGs) and career growth focus and many more.

Commitment with Diversity and Equal Opportunity

Emerson is committed to its core values and respects DE & I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.

At Emerson we have seven Employee Resource Groups that demonstrate our dedication with DE & I. Through continuous development of activities, programs, and social awareness.

Our communities are:

Black Employee Alliance Diverse Abilities HOPE LGTBIQ + Allies CR Costa Rica SOMOS Mosaic Women's Impact Network